Saturday, May 9, 2009 . 9:11 PM

Argghhh...so frustrating today...

Started work early so that someone could get more sleep =) First thing I saw when I went into the outlet was Mas Selamat's grouchy face on the front page of yesterday's newspaper. Ha ha. I knew you were going to get caught one day. Then I went over to the cash register and there were huge words from Mikee (previous night's manager in charge) : LAST NIGHT THERE WAS A SHORTAGE OF $72. DISH-WASHING MACHINE IS SPOILT.

I immediately had that "Wa lauuuuuuuuuuuuuuuuuuu" look on my face. I knew I was going to be washing plates, pots and pans the whole day. Who else would do it?

To make things worse, the receipt printer at the cash register wasn't printing out receipts for some reason. That meant no official receipt for the customer and no receipt for me to keep track of the sales.

So the whole day I was taking orders then running inside to get the white copy of the docket for the customer. Then I had to run back and give them their change and manually write down the cost. Oh, I had to navigate as well. Oh, I had to wash the plates too. Oh, I had to teach the new guy how to identify the food. OH!! I had to butter the burger and hot dog buns too!! They should be paying me at least $10/hr for doing three jobs.

Anyway, the dish-washing machine technician finally came down at 4pm to inspect it. What great news he gave us when he said that it can only be repaired on Monday because their office is closed. Don't forget all this while the printer isn't printing out receipts. The manager finally gave up trying to solve the problem on our own and called the cash register company to send someone down to fix it. You must be wondering why we didn't do that in the first place. It's because the E-Point company was being difficult and they said they would charge us $400 to fix whatever the problem was. Idiots.

While waiting for the technician to come down, there was this idiotic, arrogant, wannabe-smart-alec customer. That *&#%^#%$^*%$#^$%!!!! He ordered Mini Fish and Chips which was $4. Then he came back with a receipt that was a few days old which was $16. He wanted to collect a stamp to redeem a meal you see. And you only get a stamp with a $10 purchase in a SINGLE receipt. He came to me and said he wanted to get 2 stamps because there was a total of $20. I told him that he can't do that because you can't combine receipts. That moron had the cheek to tell me that it wasn't stated in the terms and conditions so he's technically allowed to do that. In my head I was like "WTF!?!?". I took his card and turned it over where the T/C was stated and pointed to the very clearly printed "NON - TRANSFERABLE" words. He still looked me in the eye and said "It doesn't mean that I can't combine the two receipts." I was quite fed up by now and told him that I would check with my manager. I went in and asked my manager if he could combine the receipts and he said no. I went back out and told him that its not possible to give him 2 stamps. And now guess what he said to me? He said "I don't think so. I think you're just making this up." By now I wanted to take a knife and just stab him. My patience was really hanging by a thread. I controlled my voice and said "Okay. I'll check with my manager one more time." Somehow his Indonesian accent was getting on my nerves. My manager finally came out and he had no choice but to give him the 2 stamps. The customer's always right. Right?

So the printer finally started printing again when the guy came down at 7pm. We couldn't close the afternoon shift because the printer wasn't working. Shift 1 was finally closed at 7pm and there was a long and impatient queue in front of me.

To top off a day's worth of disasters, she had phone stolen. If I do find whoever stole it (highly unlikely) I'll kick that fag's ass until its redder than a baboon's. Same goes for the people who stole my first 2 bikes and my K800i. I still have not forgotten.

So that's my 10 hours worth of bad luck in one day. The only thing I can smile about are 2 things:

1.There wasn't any shortage from the first shift even with the printer not working.

2.She had more sleep (although she got woken up by my manager's call. Sorry!!) and she had an unexpected off day. Trying to look past the fact that her phone got stolen.

It's 9.42pm and I stink of various smells and I haven't eaten since breakfast. Got to go bathe, eat and install door knobs onto the kitchen cabinets.